Your well-being is our priority

Responsible Gaming — Safe Gaming

66 OBD believes gaming should be entertaining and safe. We promote responsible gaming and help players build healthy gaming habits. On this page, you will learn how to play in a controlled and responsible manner.

What is responsible gaming?

Responsible gaming means playing or betting in a way that keeps it a form of entertainment without negatively affecting your life. It means maintaining control over your time, money, and emotions.

66 OBD is committed to being a responsible gaming platform. We want you to have fun with us, but also stay safe and in control. If gaming ever becomes a problem, 66 OBD is ready to help you.

Our Responsibility

  • Age verification — players must be 18+
  • Providing self-exclusion and limit-setting tools
  • Identifying problematic behavior and intervening
  • Providing educational and awareness materials
  • Links and resources to support organizations
Keep in mind: Gaming should be entertainment, not a source of income. Only play with money you can afford to lose.

Warning signs of problem gaming

It's important to monitor your own behavior as well as that of your loved ones. The following signs may indicate a problem:

Losing track of time: Playing longer than planned, neglecting other responsibilities

Exceeding budget: Betting more money than you can afford, taking out loans

Chasing losses: Placing bigger bets to recover lost money

Playing in secret: Hiding gaming from family or friends, lying

Emotional Impact: Feeling anxious, irritable, or low when not playing

Relationship damage: Experiencing problems with family, friends, or work due to gaming

If three or more of these signs apply to you: You may need to seek help. There is no shame in this — asking for help is a sign of strength.

66 OBD's responsible gaming tools

We provide various tools to help you stay in control:

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits will be allowed.

Loss Limit

Set the maximum amount you can lose in a specific time period. Betting stops when the limit is hit.

Session Time Limit

Set how long you'll play at a time. You'll be logged out automatically when time expires.

Cool-Off Period

Take a break ranging from 24 hours to 30 days. You will not be able to log in during this period.

Self-Exclusion

Exclude yourself for anywhere from 6 months to permanently. Your account will be fully disabled for the entire duration.

Activity Report

View and analyze detailed reports of your betting patterns, time, and spending.

How to activate the tools

1

Log in to your account

Log in to your 66 OBD account and click on the profile icon.

2

Responsible Gaming Settings

Go to the "Responsible Gaming" section from the menu.

3

Choose your limit

Choose your preferred tool and set your limits or time.

4

Confirm

Confirm your decision. The limit will take effect immediately.

Important: Requests to increase limits take effect after 72 hours, but requests to lower them are applied instantly. This prevents impulsive decisions.

Healthy Gaming Guidelines

The following tips will help you play responsibly:

What to Do

  • Set a budget: Decide how much money you'll spend before you play and stick to that limit
  • Track your time: Set a timer and take regular breaks
  • See it as entertainment: Gaming is entertainment, not a source of income
  • Play with a clear mind: Only play when you're calm and well
  • Maintain other hobbies: Life should include interests beyond gaming
  • Remember reality: In the long run, the house always wins — it's a mathematical fact

What not to do

  • Don't chase losses: Don't place more bets trying to recover lost money
  • Never play with borrowed money: Never bet with borrowed money or funds you cannot afford to lose
  • Never play under the influence of alcohol: Avoid gaming after consuming alcohol or drugs
  • Don't chase losses: Do not play when you are angry, frustrated, or emotionally charged
  • Don't use it to cope with loneliness: Gaming is not an escape
  • Never chase your losses: A big loss does not guarantee the next big win

How Self-Exclusion works

Self-Exclusion is the most powerful tool for Responsible Gaming. It completely blocks your access to 66 OBD for a set period.

Self-Exclusion Period

  • 6 months: Medium-term break
  • 1 Year: Long-term break
  • 5 years: Extended time-out
  • Permanent: Permanently closed (cannot be reopened)

What happens during Self-Exclusion

  • Your account will be disabled and you will not be able to log in
  • All marketing emails, SMS, and promotions will be stopped
  • Attempts to create new accounts will be blocked
  • The account cannot be reactivated before the exclusion period ends

After Self-Exclusion ends

When your Self-Exclusion period ends, your account is not automatically reactivated. You will need to:

  • Must contact customer support
  • A brief review process must be completed
  • Make sure you're ready to play responsibly
Keep in mind: Self-Exclusion is a serious decision. Make it with a clear head, not in the heat of the moment. If you feel it is necessary, do not hesitate.

Help & Support

You're not alone. Many organizations and resources are available to help with gaming problems.

66 OBD Support

  • Live Chat: Available 24/7 — speak with responsible gaming specialists
  • Email: [email protected]
  • Phone: Find the number on the Support page

Bangladesh Support Organizations

  • National Institute of Mental Health: Dhaka — Mental Health Counseling
  • Moner Bondhu Hotline: Counseling and Support
  • Local counseling centers: Find a mental health professional in your area

International Resources

  • Gamblers Anonymous: Global Support Groups
  • GamCare: Online Counseling & Information
  • BeGambleAware: Education & Helplines

For Family & Friends

If your loved one has a gaming problem, you can help too:

How to recognize the signs

  • Sudden financial problems, borrowing money
  • Mysterious behavior, lying
  • Neglecting family or work responsibilities
  • Mood swings, depression

How to help

  • Listen without judgment, show empathy
  • Encourage seeking professional help
  • Be cautious about offering financial assistance — it may make the problem worse
  • Take care of yourself — as a family member, you are affected too

Stay in control

Use 66 OBD's Responsible Gaming tools

Real-Time Monitoring

Track your spending, wins/losses, and time in real time. See updates after every bet.

Smart Reminders

Get notified when you're nearing your set limits. Stay aware at all times.

Weekly Report

Get a detailed weekly summary of your gaming activity delivered to your inbox.

Auto Log-Out

Automatically log out after a set period. Prevent extended sessions.

Parental Control

Set an additional password to prevent access by other family members.

Detailed History

Download and analyze your complete betting history from the past 12 months.

Frequently Asked Questions

Responsible Gaming FAQs

66 OBD provides full 24/7 customer support. We understand that gaming can happen at any time and issues can arise at any moment, which is why our support team is ready to assist you every day of the week, around the clock.

Support Channels:

1. Live Chat (recommended):
• Fastest method — connect within 30 seconds on average
• Available 24 hours a day, 7 days a week
• Support in Bangla, English, and Hindi
• Start from the chat icon at the bottom right of the website or app

2. Email:
• General queries: [email protected]
• Responsible Gaming: [email protected]
• VIP Support: [email protected]
• Response time: 3–6 hours (up to 24 hours for complex cases)

3. WhatsApp (for VIP members):
• Dedicated number for Platinum and Diamond tier VIP members
• Fast response times and personalized assistance

4. Telephone:
• Phone support for urgent issues
• Number: See our Contact Us page
• Hours: 9 AM to 12 AM (Bangladesh Time)

Dedicated Support: Our team of specialists trained in Responsible Gaming and Self-exclusion will handle your concerns with care and sensitivity.

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Play responsibly, enjoy safely

Join 66 OBD and experience controlled gaming with our responsible play tools.

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